Website Terms of Use

1. Introduction

These Website Terms of Use ("Terms") govern access to and use of the websites, portals, applications, platforms, and online services operated by LEVELS Ltd. ("LEVELS", the "Company", "we", "us", or "our").

By accessing or using the Website, the user ("User", "you", or "your") acknowledges that he, she, or it has read, understood, and agreed to be bound by these Terms.

If you do not agree with these Terms, you should immediately discontinue use of the Website.

2. Scope

These Terms apply to all visitors, users, clients, prospective clients, authorised representatives, and any other persons accessing the Website.

These Terms apply in addition to:

• Client Agreement;
• Privacy Policy;
• AML, CFT & KYC Policy;
• Risk Disclosure & Warning Notice;
• Abuse & Market Manipulation Policy;
• Best Interest & Order Execution Policy;
• any other policies or agreements published by the Company.

Where a person becomes a client of the Company, additional contractual terms may apply.

3. Website Content

The information contained on the Website is provided for general informational purposes only.

While the Company seeks to ensure that information presented on the Website is accurate and up to date, no representation or warranty is made regarding:

• completeness;
• accuracy;
• reliability;
• suitability;
• availability;
• timeliness.

Information published on the Website may be amended, updated, removed, or replaced at any time without prior notice.

4. No Investment Advice

Nothing contained on the Website shall constitute:

• investment advice;
• financial advice;
• legal advice;
• tax advice;
• accounting advice;
• trading recommendations;
• investment research.

Any market commentary, educational material, analysis, news, articles, webinars, videos, or other content provided by the Company is intended solely for general informational and educational purposes.

Users should obtain independent professional advice before making financial or investment decisions.

5. Eligibility and Restricted Access

Access to certain services may be restricted based upon:

• jurisdiction;
• residency;
• nationality;
• regulatory considerations;
• sanctions restrictions;
• compliance requirements.

The Company reserves the right to restrict, suspend, or deny access to any part of the Website or services at its discretion.

The User is responsible for ensuring that access to the Website is lawful within the jurisdiction from which it is accessed.

6. Intellectual Property

Unless otherwise stated, all content available on the Website is owned by or licensed to the Company.

This includes, without limitation:

• trademarks;
• trade names;
• logos;
• software;
• text;
• graphics;
• videos;
• documents;
• designs;
• databases;
• website content.

Users may not reproduce, distribute, modify, publish, transmit, reverse engineer, copy, or commercially exploit any content without the Company's prior written consent.

7. User Conduct

Users shall use the Website in a lawful, responsible, and respectful manner.

Users shall not:

• use the Website for unlawful purposes;
• provide false or misleading information;
• interfere with the operation of the Website;
• attempt to gain unauthorized access to systems, servers, databases, or accounts;
• transmit malicious software, viruses, worms, or harmful code;
• engage in activity that may impair the security, integrity, or availability of the Website;
• infringe the intellectual property rights of the Company or third parties;
• use the Website in a manner that could damage the Company's reputation or business interests.

8. Prohibited Use

Users shall not:

• copy, scrape, harvest, or extract Website data without authorization;
• reproduce Website content for commercial purposes without prior written consent;
• use automated tools, bots, crawlers, or similar technologies to access the Website in a manner that may disrupt its operation;
• attempt to bypass security controls or access restrictions;
• use the Website for fraudulent, deceptive, abusive, or unlawful purposes.

The Company reserves the right to restrict or terminate access where prohibited conduct is identified.

9. Third-Party Websites and Services

The Website may contain links to third-party websites, applications, products, services, or resources.

Such links are provided for convenience only.

The Company does not control, endorse, monitor, or accept responsibility for:

• third-party content;
• third-party products;
• third-party services;
• third-party websites;
• third-party privacy practices.

Access to third-party resources is undertaken entirely at the User's own risk.

10. Website Availability

The Company does not guarantee uninterrupted, secure, error-free, or continuous access to the Website.

The Website may become unavailable due to:

• maintenance;
• upgrades;
• technical failures;
• communication disruptions;
• cybersecurity incidents;
• third-party service failures;
• force majeure events;
• other circumstances beyond the Company's reasonable control.

The Company may suspend, modify, restrict, or discontinue any part of the Website at any time without prior notice.

11. Cybersecurity and Account Security

Users are responsible for maintaining the confidentiality and security of any login credentials, passwords, authentication devices, or account access information.

Users shall immediately notify the Company if they become aware of:

• unauthorized access;
• account compromise;
• loss of credentials;
• suspected cybersecurity incidents.

The Company shall not be liable for losses arising from unauthorized use of credentials where such use was not caused by the Company's gross negligence or willful misconduct.

12. Disclaimer of Warranties

The Website and its content are provided on an "as is" and "as available" basis.

To the maximum extent permitted by applicable law, the Company disclaims all representations and warranties, whether express or implied, including warranties relating to:

• accuracy;
• completeness;
• reliability;
• availability;
• merchantability;
• fitness for a particular purpose;
• non-infringement.

The Company does not warrant that the Website will be free from errors, interruptions, delays, defects, or harmful components.

13. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any:

• indirect losses;
• consequential losses;
• incidental losses;
• special damages;
• punitive damages;
• loss of profits;
• loss of business opportunities;
• loss of goodwill;
• loss of data;
• loss arising from reliance on Website content.

This limitation applies regardless of the legal basis of the claim and whether the Company has been advised of the possibility of such damages.

14. Indemnity

The User agrees to indemnify and hold harmless the Company, its shareholders, directors, officers, employees, agents, affiliates, contractors, and service providers from and against any claims, liabilities, damages, losses, costs, expenses, or legal fees arising from:

• breach of these Terms;
• misuse of the Website;
• violation of applicable laws;
• infringement of third-party rights;
• unauthorized use of the Website.

15. Suspension and Termination of Access

The Company may suspend, restrict, or terminate access to the Website at any time, with or without notice, where it reasonably considers such action necessary to:

• protect the Website;
• protect users;
• protect Company systems;
• address security concerns;
• address compliance concerns;
• prevent unlawful activity;
• protect the Company's legitimate business interests.

16. Privacy and Cookies

The Company's collection, processing, storage, use, and disclosure of personal data are governed by the Company's Privacy Policy and any applicable data protection laws.

By using the Website, Users acknowledge that personal information may be collected and processed in accordance with the Privacy Policy.

The Website may also use cookies, analytics tools, and similar technologies to improve functionality, security, performance, and user experience.

Users may manage certain cookie preferences through their browser settings; however, disabling cookies may affect the functionality of the Website.

17. Electronic Communications

By using the Website or communicating electronically with the Company, the User agrees to receive communications electronically where permitted by applicable law.

Electronic communications may include:

• emails;
• notices;
• statements;
• confirmations;
• disclosures;
• policies;
• agreements;
• Website notifications;
• client portal notifications.

Electronic communications shall be deemed received when transmitted or made available by the Company.

18. Amendments

The Company reserves the right to amend, modify, update, supplement, replace, or remove any part of these Terms at any time.

Any amendment may become effective upon publication on the Website or upon notification to Users.

Continued use of the Website following such publication or notification shall constitute acceptance of the amended Terms.

Users are encouraged to review these Terms periodically.

19. Severability

If any provision of these Terms is determined by a court or competent authority to be invalid, unlawful, or unenforceable, such provision shall be deemed severed to the extent necessary.

The remaining provisions shall remain valid, enforceable, and in full force and effect.

20. No Waiver

Failure by the Company to exercise or enforce any right, remedy, power, or provision contained in these Terms shall not constitute a waiver of that right or provision.

Any waiver shall be effective only if made expressly and in writing by the Company.

21. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Saint Lucia.

Any dispute, claim, or matter arising out of or in connection with these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the courts of Saint Lucia.

Nothing in this clause shall prevent the Company from seeking interim relief, injunctive relief, enforcement measures, or recovery proceedings in any other jurisdiction where the User or the User's assets may be located.

22. Reservation of Rights

Nothing contained in these Terms shall limit any rights, powers, remedies, protections, or actions available to the Company under:

• the Client Agreement;
• the Privacy Policy;
• the AML, CFT & KYC Policy;
• the Abuse & Market Manipulation Policy;
• the Best Interest & Order Execution Policy;
• the Risk Disclosure & Warning Notice;
• applicable laws;
• regulatory obligations.

The rights available to the Company are cumulative and may be exercised independently or together.

23. Contact Information

Questions relating to these Terms or the Website may be directed to the Company through the contact details published on the Website from time to time.

The Company reserves the right to determine the appropriate method for handling enquiries, requests, complaints, or communications relating to the Website.

24. Effective Date

These Website Terms of Use shall become effective on the date determined and published by the Company and shall remain in force until amended, replaced, or withdrawn by the Company.